policies and shipping
Below you will find our policies and additional shipping information. At Original Marine Supplies we strive to make every interaction with customers a positive experience. Please don't hesitate to contact us if you have any additional questions, we'd love to hear from you.
We will issue refunds, exchanges, or credit notes with a proof of purchase within 30 days of internet sales and within 14 business days of in-store sales.
Electronics and electrical items are non returnable.
Any materials cut to length are non returnable.
Clothing, lifejackets and footwear are non returnable.
Books, charts, video's, software etc. or anything that can be copied are not returnable.
Special order items are non returnable.
Returned merchandise must be unused and in its original packaging.
Returned merchandise MAY be subject to a handling charge. Please contact us before returning any product.
Returns must be sent by our approved product handler and we ask that you bear the cost for return shipping (unless the error was ours).
Shipping on all orders in Canada is FREE